Matrix is committed to supply Quality products and services that meet Customer specifications and delivery schedules in a cost effective manner.
To achieve this policy the Company has developed and implemented a Quality Management System that complies with the International Standard ISO 9001:2000.
The Quality Management System, Quality Objectives and Goals are regularly monitored and reviewed through by Management for conformance, efficient and effective implementation, and continual improvement. Matrix puts highest emphasis on complete Customer Satisfaction, and commits to achieve this without compromise.
All employees, as members of the Matrix Team, are responsible for the quality of their own work and are fully empowered to take the necessary actions required to fulfill this responsibility.
Matrix has been awarded several Quality Management and Quality Assurance certifications and has been appointed a finalist in Canada's top 50 Best Managed Private Companiessurvey competition.
